As of 19th September 2025 Rebel Energy email and telephone lines will close. After this date, any queries will need to be raised to our partner Oriel on 01242 508 617 or at rebel@orielcollections.co.uk

Rebel Energy is ceasing to trade. Ofgem, the energy regulator, is appointing a new supplier for our customers. Customers need not worry; your supplies are secure and funds that domestic customers have paid into your accounts will be protected if you are in credit.

Rebel Energy have appointed Teneo as Administrator – please see the letter of authority here

In relation to outstanding payments to Rebel, click here for information on our final billing processes.Customers need not worry; your supplies are secure and funds that domestic customers have paid into your accounts will be protected if you are in credit.

Ofgem’s advice is not to switch, but to wait until they appoint a new supplier for you. This will help make sure that the process of handing customers over to a new supplier, and honouring domestic customers’ credit balances, is as hassle free as possible.

Support and advice is available on the Ofgem website for both domestic customers and non-domestic customers. Alternatively, if customers need additional support in England and Wales, they can call Citizens Advice on 0808 223 1133 or email them via their webform. In Scotland, they can contact Advice Direct Scotland on 0808 196 8660 or email them via their webform.

Advice will also be shared on Ofgem’s twitter @ofgem and facebook channels.

For all journalist queries about the supplier of last resort process, please contact Ofgem's media team at press@ofgem.gov.uk.